Terms & Conditions

Welcome to Veloura. By using our website and placing an order, you agree to the following Terms & Conditions.

Please read these terms carefully before using our website.

General Information

Veloura is a women’s clothing brand offering fashion products through our online store.

By browsing our website, purchasing products, or using our services, you agree to follow these Terms & Conditions.

Product Information

We try our best to display product details, images, prices, colors, and descriptions as accurately as possible.

However, actual product colors may slightly vary due to lighting, screen settings, photography, or editing.

Product availability may change without prior notice.

Pricing

All product prices are listed in Indian Rupees unless stated otherwise.

Veloura reserves the right to update product prices, offers, discounts, and shipping charges at any time.

Orders

Once an order is placed, customers are responsible for providing correct details such as name, phone number, address, city, state, and pincode.

Veloura is not responsible for delivery issues caused by incorrect or incomplete customer information.

We reserve the right to cancel any order due to product unavailability, payment issues, incorrect pricing, suspected fraud, or other unavoidable reasons.

Payments

Payments must be completed through the available payment methods on our website.

If payment fails or is not confirmed, the order may not be processed.

Shipping & Delivery

Shipping timelines are estimates and may vary depending on location, courier availability, weather, public holidays, or other external factors.

Please refer to our Shipping Policy for more details.

Returns & Exchanges

Returns and exchanges are subject to our Return & Exchange Policy.

Products must meet the return or exchange eligibility conditions mentioned in that policy.

Intellectual Property

All brand name, logo, website content, images, designs, product names, and text belong to Veloura or are used with permission.

You may not copy, reproduce, or use our content for commercial purposes without permission.

Website Use

Customers must not misuse the website, attempt unauthorized access, upload harmful content, or use the website for illegal activities.

Limitation of Liability

Veloura is not responsible for indirect losses, delays caused by third-party services, technical errors, courier delays, or issues outside our reasonable control.

Changes to Terms

Veloura may update these Terms & Conditions from time to time. Updated terms will be posted on this page.

Contact

For questions related to these Terms & Conditions, contact us at:

Email: support@veloura.in