Shipping Policy

At Veloura, we work to process and ship your order as quickly as possible.

Order Processing

Orders are usually processed within 1–5 business days after confirmation.

During sale periods, festive seasons, or high order volume, processing may take slightly longer.

Shipping Time

Estimated delivery time is usually 4–8 business days, depending on your location and courier service availability.

Delivery timelines may vary due to courier delays, weather conditions, public holidays, or other unexpected situations.

Shipping Charges

Shipping charges, if applicable, will be shown at checkout before you place your order.

Order Tracking

Once your order is shipped, tracking details may be shared through email, SMS, WhatsApp, or the order tracking page.

Customers can track their order using their order ID and phone number.

Incorrect Address or Phone Number

Please make sure your address, phone number, and pincode are correct before placing the order.

Veloura is not responsible for delays or failed delivery caused by incorrect customer details.

Delivery Issues

If your order is delayed or you face any delivery issue, please contact us with your order ID.

Contact

For shipping-related help, contact us at:

Email: support@veloura.in